Product Safety Recalls

 

Important Product Replacement Notice

Date Issued: May 2025

Electric Fluffy Heated Over Blanket Grey
SKU: OBEBFHBGY13
 
Electric Heated Waffle Fleece Over Blanket Charcoal
SKU: OBEBWFLCL13
 
Electric Teddy Fleece Heated Over Blanket Charcoal
SKU: OBEBTDFCL13
 
Electric Fluffy Heated Over Blanket Charcoal
SKU: OBEBFLCCL13
 
Electric Sherpa Reverse Heated Over Blanket
SKU: OBEBSHRGY13
 

Batch codes (located on the care label): 

2324,2325,2326,2327,2328,2329,3016,3017,3018,3276,3277,3278

Dates products were on sale: September 2023 – October 2024

It has been brought to our attention that there is a small chance that after extensive use, the power cord may get worn around the controller guard which could present a risk of fire or electric shock. At OHS the safety of our customers is paramount, so as a precaution we are offering a free replacement controller to all customers who have purchased this item.
If you have bought one of these products and would like to receive a replacement controller
  • Simply discard your existing controller and store the electric blanket away until your free replacement controller arrives
  • To register for a replacement controller simply complete the online replacement form Here
We’re very sorry that it was necessary to replace the controller for this item. However, please be assured that your safety is our main priority.

Product Recall and Safety Notice 

Date Issued: November 2023

HARRY POTTER HOGWARTS HOT WATER BOTTLE (BLACK)SKU:
CL000984 
 
BARBIE HOT WATER BOTTLE (PINK)
SKU: CL000985

GABBY'S DOLLHOUSE HOT WATER BOTTLE (PURPLE)
SKU: CL000986      

   

HARRY POTTER HOGWARTS HOT WATER BOTTLE (GREY)
SKU:CL000998           

If you have purchased item(s) from this list, please can you:
  • Stop using the hot bottle immediately
  • Dispose of the hot bottle
  • Email us recalls@onlinehomeshop.com with your original order reference number(s), confirming that you have disposed of the bottle(s)
  • On receipt, we will process your refund within 14 days
We’re very sorry that it was necessary to recall this item. However, please be assured that your safety is our main priority
 
If you have any further queries, please email us at recalls@onlinehomeshop.com quoting “Bottle Recall” in the subject line, along with your original order reference number

IMPORTANT PRODUCT RECALL NOTICE: FIRE SAFETY HAZARD

Date Issued: February 2023

ELECTRIC HEATED OVER-BLANKET, CHARCOAL - 130X160CM

SKU: OBEBPOLCL13

 

ELECTRIC HEATED UNDER-BLANKET, WHITE – DOUBLE

SKU: OBEBPOLWH02

Batch codes (located on the care label): PO1712, PO1479, PO1478, PO1205

Dates products were on sale: September 2022 – January 2023.

The safety of our customers is paramount. Online Home Shop is recalling the above products as they present a serious fire hazard and may not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 and the Plugs & Sockets (Safety) Regulations 1994. This means there is a risk that the product could catch fire and it may also pose a risk of electric shock.

If you have bought one of these products:

Unplug the electric blanket and stop using it immediately.

Return the product to us using a pre-paid label (see Q&A below for more details).

You will receive a full refund once we have received the returned item.

On 6th February 2022, we sent an email to all affected Online Home Shop customers which includes details on how to return the product for a full refund.

A full refund will be issued within 14 days once we have received the returned item.

We’re very sorry that it was necessary to recall this item. However, please be assured that your safety is our main priority.

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