***Our delivery partner is experiencing higher than normal volumes. On receiving your shipping confirmation email with tracking link, your order has been passed to the courier network and delivery may take a few days longer than expected***

DELIVERY INFORMATION

Option Cost Delivery Time Estimate
UK - Standard £3.95

3-7 working days to dispatch from placing your order

 

UK - Premium £6.95

1-3 working days to dispatch from placing your order

 

UK – Next Day

Currently Unavailable

Dispatch same day (Mon-Fri) if ordered before 2pm Monday- Friday (excluding rugs)

If you place your order after 2pm on a Friday, it will be delivered by the following Tuesday

Northern Ireland - Standard £4.99 for first 10kg + £5 for each additional 10kg

5-7 working days to dispatch from placing your order, will arrive after Christmas

Scotland Highlands - Standard £8.99

5-7 working days to dispatch from placing your order, will arrive after Christmas

UK Offshore - Standard £8.99

5-7 working days to dispatch from placing your order, will arrive after Christmas

Ireland - Standard £3.95 for first 5kg + £5 for each additional 5kg

5-8 working days to dispatch from placing your order, will arrive after Christmas

International - Standard

Belgium
France
Germany
Netherlands
£9.99 for first 5kg + £5 for each additional 5kg

5-8 working days to dispatch from placing your order, will arrive after Christmas

 

HOW CAN I TRACK MY DELIVERY?

We will email you to notify that your order has been dispatched. You should also receive an email from the courier with tracking information.

WHICH COURIER DO YOU USE?

We use a range of couriers depending on the items you order and where you are located for delivery. We use Royal Mail, Evri, Yodel, DPD & DHL.

WHEN WILL I RECEIVE MY ORDER IF I CHOOSE NEXT DAY DELIVERY?

Any orders placed before 2pm will be dispatched the same day. Delivery will be the next working day (excluding Saturday & Sunday). Orders placed after 2pm will be delivered in 2 working days. If you place your order after 2pm on a Friday, it will be delivered on the following Tuesday.

MY FULL ORDER HAS NOT ARRIVED/MISSING ITEMS/PRE-ORDER ITEMS

We dispatch from 2 warehouse locations in the North-West, and your order may arrive in multiple packages on different dates. Items that are listed as Pre-Order with a “Dispatched by” date on the product page will also be dispatched separately, by the date specified. You will receive a separate dispatch email with tracking details when each part of your order ships.

PRE-ORDER ITEMS

Items that are listed as Pre-Order with a “Dispatched by” date on the product page will be dispatched separately from in-stock orders, within 7 working days of the date specified.

ITEM RESTRICTIONS

Unfortunately we are only able to offer Mainland UK delivery on some larger items and items that are dispatched from one of our selected suppliers. If a specific product has restrictions, it will be displayed on the specific product page. If you try to checkout with these items, you will receive an error and must remove these products from your cart before continuing. This includes but is not limited to; Furniture including Beds, Wardrobes, Drawers, Garden Furniture, Air Fryers, Christmas Trees & Fans.